1. Who we are (data controller)

Senatic Holdings Ltd
 Registered in England and Wales.
 Registered office: [Unit 8f GreenhamBusiness Park Greenham TA210LR]
 Email: [nicholas@senaticgroup.co.uk]

For the purposes of the UK GDPR and the Data Protection Act 2018, we are the data controller for personal data collected through this Website.

2. What data we collect

We may collect and process the following types of personal data:

1. Information you give us directly
   
   
   • Name
     
   • Email address
     
   • Phone number
     
   • Company name and role
     
   • Any message or enquiry you submit through forms or email
     
   • Recruitment/partnership enquiry details (if you submit them)
     

1. Information collected automatically
   

• IP address
  
• Device and browser type
  
• Pages visited, time and date of visit, referring website
  
• Cookie and analytics data (see section 8)
  

1. Information from third parties
   

• Lead sources, business directories, professional networking platforms, or partners who introduce you to us
  
• Anti-fraud/screening providers where relevant
  

We do not intentionally collect special category data through the Website. If you send it to us anyway, we will handle it carefully and delete what we don’t need.

3. What we use your data for (purposes & legal bases)

We process your personal data for the following purposes and on the following lawful bases:

1. To respond to enquiries/contact forms
   
   
   • Purpose: to reply to you, set up a call, send information you asked for
     
   • Legal basis: legitimate interests (to run our business and respond to queries) or performance of a contract (if you’re already a customer/prospect we’re negotiating with)
     

1. To provide and manage our services
   

• Purpose: onboarding, account management, billing, supplying services to you or your organisation
  
• Legal basis: performance of a contract
  

1. To improve our Website and services
   

• Purpose: analytics, troubleshooting, site security
  
• Legal basis: legitimate interests (to keep the site secure and useful)
  

1. To send you marketing or business updates
   

• Purpose: to tell you about services, events, opportunities, acquisitions or group companies
  
• Legal basis: consent (where required) or legitimate interests (B2B marketing to relevant contacts)
  
• You can opt out at any time.
  

1. To meet legal, regulatory or compliance obligations
   

• Purpose: record-keeping, defending legal claims
  
• Legal basis: legal obligation or legitimate interests
  

4. Marketing

We may contact you by email or phone about services or opportunities we think are relevant to you or your business, especially where you’ve engaged with us before (you know, like a normal business).

You can object or unsubscribe at any time by:

• Clicking “unsubscribe” in an email (if enabled), or
  
• Emailing [insert email] with “Unsubscribe” in the subject.
  

We do not sell your data to third parties.

5. Who we share your data with

We may share your data with:

1. Service providers/IT suppliers
    Hosting, CRM, email, communications, website analytics, security and backup providers who help us run the Website and our business.
   
2. Group/related companies
    Where Senatic operates or acquires businesses and needs to manage relationships centrally.
   
3. Professional advisers
    Lawyers, accountants, auditors, insurers.
   
4. Regulators or law enforcement
    Where required by law.
   

All such third parties are required to handle your data securely and only in accordance with our instructions.

6. International transfers

Some of our service providers may be located outside the UK. Where this happens, we will ensure appropriate safeguards are in place, such as:

• Transfers to countries deemed adequate by the UK;
  
• Standard Contractual Clauses/International Data Transfer Agreements.
  

You can ask for more information on these safeguards via [insert email].

7. How long we keep your data

We keep personal data only for as long as necessary for the purpose we collected it for, including any legal, accounting or reporting requirements. In general:

• Enquiries: up to 24 months after last contact.
  
• Contract/customer data: up to 6 years after the end of the relationship.
  
• Website/analytics data: shorter periods, typically 12–24 months, depending on the tool.
  

When we no longer need it, we delete it or anonymise it.

8. Cookies and similar technologies

Our Website may use cookies and similar technologies to:

• Make the site work properly
  
• Remember your preferences
  
• Analyse how visitors use the site
  
• Improve performance
  
• Sometimes to support marketing/retargeting
  

Where required, we will ask for your consent before placing non-essential cookies. You can control cookies via your browser settings.

If you’re using third-party tools (for example embedded videos, analytics, form providers), they may set their own cookies. Check their policies for details.

If you want a separate Cookie Policy, we can split this out, but the principle is: minimal cookies for function, optional cookies for analytics/marketing.

9. Your rights

Under the UK GDPR you have the following rights:

1. Right to be informed about how we use your data (this policy).
   
2. Right of access to your personal data.
   
3. Right to rectification of inaccurate or incomplete data.
   
4. Right to erasure (“right to be forgotten”) in certain circumstances.
   
5. Right to restrict processing in certain circumstances.
   
6. Right to data portability (to receive your data in a usable format).
   
7. Right to object to processing based on legitimate interests or to direct marketing.
   
8. Rights related to automated decision-making and profiling (we don’t do anything weird or high-risk with profiling on this Website).
   

To exercise any of these rights, contact us at [insert email]. We may need to verify your identity. We try to respond within one month.

10. Security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction. No internet system is 100% secure, but we do not leave data lying around like a takeaway menu.

11. Third-party links

Our Website may contain links to other sites. Those sites have their own privacy policies. We aren’t responsible for them. Check theirs before giving them your data.

12. Children

This Website is not intended for children and we do not knowingly collect data relating to children.

13. Complaints

If you have concerns about how we handle your personal data, contact us first at [insert email] and we’ll deal with it like adults.

You also have the right to complain to the UK data protection authority:

Information Commissioner’s Office (ICO)
 www.ico.org.uk
 Telephone (UK): 0303 123 1113

14. Changes to this policy

We may update this Privacy Policy from time to time to stay aligned with law or how we operate. The updated version will be posted on this page with a new “Last updated” date. Keep an eye on it if you like reading privacy policies for fun.

15. Contact

For any questions about this policy or your data, contact:

Data Protection‍

Senatic Group Ltd

Email: nicholas@senaticgroup.co.uk
Postal: Senatic Group HQ

8F Greenham Business Park

Greenham, Wellington

Somerset, TA21 0LR

0333 050 1119

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